UTAH LUBRICANTS
 

Company Mission, Vision, and Values


The Mission of Utah Lubricants is to provide each customer with an experience that EXCEEDS their expectation. We provide fair, fast and error-free service. Our service centers are safe, clean and comfortable. Our employees are highly skilled and personable. Our customers know we appreciate their support and their decision to trust us with their vehicle. We enjoy providing service to our customers.

Our Vision is to become the single best operation in the lubrication service industry. We must be driven by our desire to "exceed expectation" and provide "complete satisfaction" to every customer. We must work to continually achieve high standards of excellence that cannot be met by our competition.

The following principles are an indication of some of the things that Utah Lubricants Values above all else:

  • Quality: We strive for quality in every undertaking and work to continually improve our people, products, services and profit.
  • People: We seek and encourage enthusiastic people with integrity and who value pride and hard work. Our employees share a common vision, a positive attitude and a belief in one another.
  • Customers: Employees must believe in the "customer first" concept of service. We believe we reward our customers every time we exceed their expectations.
  • Teamwork: Honest, effective communication is a key to company success. We encourage open expression of ideas and opinions among employee and management.
  • Profit: We desire to make a fair and consistent profit, insuring the stability and viability of the company, while providing our customers with a good and fair value.
  • Leadership: We train, support and care for our employees. We encourage personal growth and provide opportunities to lead others.
  • Integrity: We strive to be honest, honorable, and socially responsible in every facet of our operations. We have established a tradition of fairness and equality to all individuals, regardless of gender, sex, age, race, religion, disability, or personal beliefs.
  • Environment: We care for, protect and work to preserve the environment around us. We take this commitment to the environment very seriously. We provide continuous material handling and extensive training in environment impact techniques.